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Opis i karakteristike
The Happy Index invites readers into a world where employee happiness isn't just a buzzword – it's a powerful catalyst for success that should be at the core of any successful organisation. Drawing on his decades of experience leading one of Britain’s bestloved highstreet brands, Timpson shares the secrets behind his unique approach to ‘upsidedown’ management. His infectious passion for people shines through every page and in the very real measures he has introduced – from days off for birthdays to freetouse luxury holiday homes. And with a workforce comprised of at least 10 per cent exoffenders at any one time, Timpson shows the value of an imaginative approach to hiring, with a staff retention rate to be proud of.
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